Cancellation & Refund Policy

Last updated: 16 September 2026

MunimJi is operated by Momentum Apps, India. Questions: support@momentumapps.in.

1. Free trial

Every new business gets a 7-day full-feature trial with no card required. Nothing is charged during the trial, so there is nothing to refund.

2. Cancelling

Cancel anytime — say "cancel subscription" in the chat or email us. Monthly and annual plans do not auto-cancel at period end only: auto-renewal stops immediately, and you keep full access until the already-paid period ends. No partial refunds for unused days.

3. Refunds

• First annual purchase: full refund if you write to us within 7 days of the first charge and have generated fewer than 5 invoices on the paid plan.
• Monthly renewals: non-refundable once charged — cancel before the renewal date to avoid the next charge.
• Duplicate or failed charges: if you were charged twice, or charged while the payment shows failed, we refund the extra amount in full within 5–7 business days to the original payment method.

4. How to claim

Email support@momentumapps.in from your registered WhatsApp number with your business name and the charge date/UTR. We confirm eligibility within 2 business days; approved refunds go through Razorpay to the source account in 5–7 business days.

5. Chargebacks

Please talk to us first — a chargeback freezes the review and delays everyone. Genuine duplicates and errors are refunded faster directly.