Cancellation & Refund Policy
Last updated: 4 October 2026
MunimJi is operated by Momentum Apps, India. Questions: support@momentumapps.in.
1. Free trial
The standard WhatsApp trial requires no payment setup. The website AutoPay trial requires authorization before access begins and automatically renews at ₹499/month on the first-charge date shown at checkout. No subscription fee is collected during the trial. Razorpay may temporarily debit ₹5 for card or UPI mandate verification and automatically refund it. This verification payment is separate from the subscription fee.
2. Cancelling
Cancel anytime — say "cancel subscription" in the chat or email us. Monthly and annual plans do not auto-cancel at period end only: auto-renewal stops immediately, and you keep full access until the already-paid period ends. No partial refunds for unused days.
Website trial subscribers can also cancel from the setup page in the browser used for signup, or directly in their UPI app. Cancel before the first-charge date to avoid the first subscription charge. Cancellation preserves remaining trial or already-paid access. If you no longer have access to the signup browser, contact support from your registered WhatsApp number.
3. Refunds
- First annual purchase: full refund if you write to us within 7 days of the first charge and have generated fewer than 5 invoices on the paid plan.
- Monthly renewals: non-refundable once charged — cancel before the renewal date to avoid the next charge.
- Duplicate or failed charges: if you were charged twice, or charged while the payment shows failed, we refund the extra amount in full within 5–7 business days to the original payment method.
4. How to claim
Email support@momentumapps.in from your registered WhatsApp number with your business name and the charge date/UTR. We confirm eligibility within 2 business days; approved refunds go through Razorpay to the source account in 5–7 business days.
5. Chargebacks
Please talk to us first — a chargeback freezes the review and delays everyone. Genuine duplicates and errors are refunded faster directly.